As the world becomes ever more connected and complex, the way we live, work, play, and learn is changing, too.
Human Mosaic Systems offers the ability to administer your company's presence in Second Life. We also are able to host conferences, meetings, and events, as well as to conduct workshops, and immersive learning experiences in Second Life.
We offer a variety of Complex Human Systems Courses in both a traditional environment as well as the immersive learning environment or virtual world of Second Life.
Click on the HMS Center SLurl below to sign up for a Second Life account, choose an avatar, and teleport directly to the Human Mosaic Systems SIM, the HMS Center. If you already have an account, the SLurl below will take you directly to the HMS Center.
Human Mosaic Systems facilities in Second Life: the HMS Center
The HMS Center's Orientation Platform located in the sky above the main center that is located on the HMS island.
Complex Human Systems Courses
In an age of global interconnectivity, Complex Human Systems are increasingly important for organizational success. Skills that enhance interpersonal communication through understanding oneself and others, complex dynamics, multiple views of reality, small group dynamics, making decisions in complex environments with an understanding of emergent properties, facilitating self-organizing groups to move through complex environments, and pattern recognition enable people and organizations to be flexible and adaptable in this ever-changing complex environment.
Innovation Through Lateral Connections
Recognizes that many advances in civilization and the sciences occur when people, either singly or in groups, have an a-ha moment and realize how to apply advances in one discipline to another discipline. The course provides both theory and examples to illuminate the approach. Innovation through lateral connections is relevant to the social sciences, gaming, economics, engineering, and the physical sciences.
Approximate Calculation
Develops skills to perform back of the envelope calculations based on making plausible assumptions and deriving simple models. This course has applicability in situations where a rough in the ballpark answer is needed given limited resources (time and money). Approximate calculation also has value in cases where there is a solution but it is unknowable or not measurable. The course provides both theory and examples to illuminate the approach. Approximate calculation is relevant to the social sciences, gaming, economics, engineering, and the physical sciences.
Network Theory
Applies the new, emerging theory of networks to the organization and operation of biological, sociological, and human-designed systems. Network theory is based on the mathematics of graph theory. Topics include the phenomena of six degrees of separation, small worlds, the organization of the Internet, the power law of networks, and scale-free networks. Network theory is applicable to the biological sciences, social sciences, gaming, economics, engineering, and the physical sciences.
Communication Skills
Concepts and skills covered:
Communication Styles including APA Communication Model and Orientation Model ;
Causes of Misunderstanding and ways to minimize them;
Assertiveness Skills;
Questioning Techniques including Funnel Model and 5-Whys Method;
Problem Solving using Questioning Techniques;
Information Processing Techniques including Johari Window;
Active Listening techniques;
Recognizing and overcoming Communication Barriers;
Empathy Models including the HEAR Method;
Effective Feedbacks and 4-Step Feedback Technique;
Body Language recognition and how to take advantage of it.
Identify the main EI competencies and know how each area can contribute to your personality and interaction with others;
Recognize and understand your moods and emotions and their effect on others;
Manage and regulate your emotions to make sure they don't disrupt your behavior;
Control and guide your emotions so you can achieve more, boost yourself and vastly increase your productivity;
Establish rapport with others and improve the effectiveness of your communication;
Understand others' feelings when interacting with them and become a trusted person in their network;
Understand others needs systematically and respond accordingly to get maximum results in your interactions with them.
Neuro-Linguist Programming
Concepts and skills covered:
Use NLP perspectives to examine yourself and understand the underlying NLP principles;
Modify your internal representation of past events and convert them to positive experiences;
Use a number of NLP skills to reprogram yourself, increase your confidence, read others and memorize better;
Set your goals systematically and boost your confidence when dealing with future events using NLP programming;
Establish rapport using NLP techniques and use empathetic communication to get the most from your encounters;
Persuade others using language patterns & NLP meta-programming;
Boost your confidence by reframing and applying NLP techniques to your inner voice.
How to Influence People
Concepts and skills covered:
Sequence your statement efficiently, so that you get maximum effect for the objective you have in mind;
Show your understanding when communicating with others and open up the conversation;
Use the 6 universal principles of influence and learn how to counteract them;
Deliver your potentially negative message while getting a good response;
Encourage or discourage anyone strongly in the direction of your choice;
Use a simple technique to reinforce the behavior of team members;
Say "No" decisively and politely;
Phrase your sentences efficiently when selling a product or an idea.
Conflict Management
Concepts and skills covered:
Recognize conflicts and their escalation over time so you can address them more effectively;
Select an appropriate conflict resolution style based on your needs to get maximum results;
Manage your emotions and infuence others emotionally when in conflicts;
Recognize Tactical Approaches used when interacting with others that may lead to conflicts and take appropriate steps to avoid a conflict developing;
Negotiate over what you want and move on to a win/win outcome;
Prevent destructive conflicts at the workplace.
Assertiveness Skills
Concepts and skills covered:
Distinguish between assertive, aggressive and passive behavior;
Express yourself assertively using specific verbal and non-verbal techniques with maximum results;
Request what you want assertively and get it;
Criticize and change behavior while staying friends;
Use a simple technique to reinforce the behavior of others;
Disagree with the other person in such a way that helps them understand your stance on the matter without taking it personally;
Say "No" and be loved .
Complex Systems and Art
Through understanding the basic elements, global historical themes, and pervasive cultural aspects of art participants learn about multiple views of reality, individual and cultural diversity, pattern recognition, creativity, and experience emergence through creating something new out of unrelated objects.
Certified Self-Organizing Processes Workshops / Cultural Transformation Coaching helps organizations in complex environments achieve
RATIONAL SOLUTIONS,
SOCIAL CONNECTIONS, and
EMOTIONAL COMMITMENT
as they explore the multiple variables simultaneously interacting and impacting their organization, and help them develop action plans to move the organization through change.
Group Facilitation helps groups have constructive dialogs to reach their goals through the use of various human, process, technical skills and knowledge.
Transition Coaching helps individuals step into the new roles they have been assigned gaining confidence and effectiveness.
Performance Coaching enhances individual effectiveness for today's complex organizations.
High Potential / Succession Coaching helps designated future leaders in an organization expand on their abilities to meet the challenges of navigating today's organizations through the waters of complexity.
Leadership Coaching helps promising members of an organization emerge as leaders able to bring out the best in others to meet the goals of the organization.
Career Coaching helps employees balance personal and professional goals to enhance the individual's quality of life as they consider options for advancement
Complex Organizational Management Consulting
Understanding the dynamics of Complexity can help you understand its impact on your organization's human capital, and thus, help you improve their performance in many areas.
By seeing the gestalt or Big Picture of your particular complex organizational system, we can help you move your organization through change and transformations to a more flexible and adaptive organization, to be more competitive in today's world environment.
Assessment Tools
Some of the many organizational assessment tools we offer and are certified to administer include:
Myers-Briggs Type Indicator (MBTI) Instrument
The MBTI instrument continues to be the most trusted and widely used assessment in the world for understanding individual differences and uncovering new ways to work and interact with others. Helps improve individual and team performance, nurture and retain top talent, develop leadership at every level of an organization, reduce workplace conflict, and explore the world of work.
Strong Interest Inventory Instrument
The most respected and widely used career development instrument in the world, the Strong is a powerful tool for anyone starting a career, considering a career change, looking for career enrichment, or seeking work-life balance.
Thomas-Kilmann Conflict Mode Instrument (TKI)
The world's number one assessment tool for understanding how different conflict-handling modes, or styles, affect interpersonal and group dynamics; and also for learning how to select the most appropriate style for a given situation.
FIRO-B instrument
For more than 40 years, the Fundamental Interpersonal Relations Orientation-Behavior(FIRO-BÆ) assessment has helped people around the world unlock the mysteries of human interaction at work and in their personal life.
CPI 260 instrument
A leadership development and selection tool for today's organizations. The CPI 260 assessment contains 260 carefully selected items that are used to measure three vector scales (interpersonal approach, intrapersonal values, level of satisfaction) and more than two dozen scales in five broad areas: Dealing with Others, Self-Management, Motivations and Thinking Style, Personal Characteristics, and Work-Related Characteristics.
CPI 434 instrument
This powerful California Psychological Inventory assessment tool helps organizations create efficient and productive organizations, promote teamwork, build leadership competencies, and find and develop employees who are destined for success.
360 Degree Feedback
360 degree feedback, otherwise known as multi source feedback, is a comprehensive and structured way to obtain feedback from a range of others. Feedback is sought from different sources, like self, manager, peers, staff, customers or any other relevant group. The purpose of the process is to understand how others perceive you. Typically, feedback is anonymous and confidential apart from the manager's perceptions. 360 degree feedback provides a mirror into other people's perceptions and endeavors.
Software and Management Consulting
Developers and providers of Complex Adaptive Situations Methodology (CASM). CASM brings a new level of intelligence and common sense reasoning to a wide variety of software applications. The CASM software combines an unparalleled common sense knowledge base with a powerful reasoning engine and intuitive interfaces to enable the development of novel knowledge-intensive applications.
We can help clients resolve these strategic issues with the following consulting and software services:
Strategic Management
» Conceptual Bounding - Managing the organization mission
» Situational Diagnostic - Defining complexity within the organization
» Complexity Assessment - Understanding the organization
» CASM Training - Effectively utilizing CASM tools and methods
Risk Management
» Structure & Integrity - Architecting the framework for risk
» Possibility Modeling - Defining the metrics for organizational risk
» Risk Evaluation - Building accountability into risk
» CASM Training - Effectively utilizing CASM tools and methods
Program Management
» Structure & Integrity - Architecting the framework for risk
» Possibility Modeling - Defining the metrics for organizational risk
» Reverse Decision Making - Provides possibilistic decisions
» CASM Training - Effectively utilizing CASM tools and methods
Project Planning
» CASM Project Planning - Adaptable planning tool for projects
» Possibility Modeling - Defining the metrics for organizational risk
» Reverse Decision Making - Provides possibilistic decisions
» CASM Training - Effectively utilizing CASM tools and methods
